Warranty Coverage

All hardware is guaranteed to be working and in the posted description (new, refurbished, etc.). Warranty depends on condition listed.

Most new hardware sold is still under original manufacturer warranty and replacement can be done through the original manufacturer. Any hardware not under the manufacturer’s warranty is 30 days after shipping. Beyond that, please contact your customer service agent with the situation.

Contact us prior to purchase if extended warranties are needed.

Items that have been mis-ordered, if eligible for exchange will be subject to a restocking fee. Restocking percentage depends on manufacturer and condition. Items purchased in new factory sealed condition that have been opened but are functional are not eligible for return.

Beyond The Manufacturer Warranty

Any hardware that’s no longer under manufacturer warranty carries a 30-day warranty from us, starting from the day it ships. If an issue comes up after that window, contact your customer service agent directly with the details — we handle these case by case.

Need coverage for longer than 30 days? Contact us before you purchase — extended warranties can be arranged up front.

Exchanges & restocking If you’ve mis-ordered something and it’s eligible for exchange, a restocking fee may apply. The percentage depends on the manufacturer and the hardware’s condition — your customer service agent can confirm the exact figure for your order.

Factory-sealed items Items purchased in new, factory-sealed condition that have since been opened — but are still functional — aren’t eligible for return.