Vertical Enterprise ShippingPolicy

All in-stock orders ship within 48 hours, Monday through Friday, 8am – 5pm. Orders placed outside those hours are queued and shipped on the next business day.

Carriers

We ship through USPS, UPS, FedEx, and DHL — whichever makes the most sense for your order and location. Need a different carrier for your account or logistics setup? Contact us and we can usually accommodate the request.

Order Tracking

Once your order ships, we update it with tracking information whenever the carrier provides one. Note that some orders sent via USPS First Class mail won’t include a tracking number, since that service doesn’t generate one.

Shipping Rates

Shipping is calculated based on the weight of your order and your delivery location — nothing extra is ever added on top. What you see at checkout is what you pay for shipping.

Back Orders

If part of your order is back-ordered, we’ll ship whatever’s currently in stock right away and send the remainder as soon as it becomes available. You won’t be charged any additional shipping or handling for that second shipment.

International Shipping

Shipping outside the US may be available depending on the item and destination — contact us before placing your order and we’ll confirm carrier options, transit time, and any additional documentation needed.